Ordering & Payment

Ordering is easy with M & M Roofing Supplies

Order on your mobile, tablet or PC at mandmroofingsupplies.co.uk, 24 hours a day, 365 days a year.

We take your security very seriously, so you may receive an email or SMS text message from us after placing your order asking you to verify your personal or payment details. You can do this by email to sales@mandmroofingsupples.co.uk.

 

Payment Methods

We currently accept payments from: PayPal, Visa, Visa Debit and MasterCard credit and debit cards. Just select your preferred method at the payment stage.



 

CAN I CANCEL OR AMEND MY ORDER?

Yes, just get in touch with us at sales@mandmroofingsupplies.co.uk or telephone 03333 446626 / 01283 218069.

Make sure you quote your order number in all such correspondence.

If the order has been dispatched to you prior to cancellation, you have a legal obligation to keep the products in your possession and to take reasonable care of these products while they are in your possession.

The return carriage cost will be Bourne by the customer and any items will not be refunded until received back to us un-opened and in the original packaging.

As a consumer, you always have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by the above returns policy. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

 

DOES OUR SITE HAVE SECURE PAYMENTS?

Absolutely, for more information about how seriously M&M Roofing Supplies take your internet security see our Privacy page. We use the ‘Worldpay and Paypal’ payment system which give the added safety step of your bank verifying the order.

 

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept: Visa, Maestro, Mastercard and PayPal online.

You can also pay cash on collection from our yard.

 

CAN I CHECK STOCK?

We update our stock levels on our website regularly, throughout the day, to provide the best possible stock information to our customers.

But you can always contact us for the most up-to date stock levels at sales@mandmroofingsupplies.co.uk and telephone 03333446626 / 01283 218069.

 

I HAVE A MISSING OR WRONG ITEM ON MY DELIVERY. WHAT DO I DO?

If you’re missing an item or have received the wrong item then get in touch with us as soon as on sales@mandmroofingsupplies.co.uk and telephone 03333446626 / 01283 218069.

 

CAN I GET A VAT INVOICE?
Yes, we will send VAT Invoices to the email address and invoice address that is present on the order.

If for some reason you do not receive a invoice, please contact us on sales@mandmroofingsupplies.co.uk and telephone 03333446626 / 01283 218069.